BOOKMARK THIS PAGE to your BROWSER
"EXPORT" CONTACTS
If you're changing email mailboxes from one provider to another, you can take your contacts / address book with you.
Export contacts from Gmail account...
RACKSPACE
2023 UPDATE: If your email address is utilizing one of the following URLs: @janssenautogroup.com, @janssenmotors.com, or @janssengmc.com; that means you're now on the RACKSPACE EMAIL SYSTEM. The RackSpace email system is a server in connection with DealerOn.
Here are the URLs to access the RackSpace servers:
The username is your email address.
- @JanssenAutoGroup.com
https://webmail.janssenautogroup.com - @JanssenMotors.com
https://webmail.janssenmotors.com - @JanssenGMC.com
https://webmail.janssengmc.com
ROUNDCUBE
If you're using @janssenford.com or @janssencjd.com, please continue utilizing RoundCube. The information for service is provided below...
If you experience problems or errors when setting up a Secure SSL/TLS email client, then please use the Non-SSL Settings. If you're setting up an email client and neither method works, try using an alternative email client. Alternatives: Blue Mail, Cleanfox, Gmail, K-9 Mail, Nine, Spark Email.
IMAP SERVER NOTICE: The above information applies to @janssenford.com email addresses. If you are using @janssencjd.com. Please replace with your matching email URL.
Android Users: Try Spark Email, watch the video.
PS: Spark is available for iOS (Apple, iPhone) as well.
New Email Address
Once you have filled out the form below, you will receive your login information shortly.
Email Server
Use ROUNDCUBE to access WEBMAIL.
Please use ROUNDCUBE for your email client when accessing via WEBMAIL server link. Do not use Squirrelmail or Horde.
SET ROUNDCUBE AS YOUR DEFAULT WEBMAIL
TOKEN ERROR
Some users have experienced an odd token error when attempting to login to the new server. The issue is your browser is confused and needs the cache cleared. NOT TO BE CONFUSED WITH COOKIES, DO NOT CLEAR YOUR COOKIES! To clear your browser's cache you will need to go into the settings of your browser.
ROUNDCUBE ONLY
Secure SSL/TLS Settings (Recommended)
- Open your email client software / app.
- Enter your full company email address and password.
- Select IMAP for your account type.
(DO NOT SELECT POP-3) - On the final account setup, enter the following information...
Username - Your company email address.
Password - The new password to your email address.
IMAP Server - mail.janssenford.com
Incoming Server Port - 993
Outgoing Server Port SMTP - 465
Security Type - SSL/TLS
IMAP Path Prefix - Leave blank - Click continue and the email client will check your settings and connect your account.
ROUNDCUBE ONLY
Non-SSL Settings (NOT Recommended)
- Open your email client software / app.
- Enter your full company email address and password.
- Select IMAP for your account type.
(DO NOT SELECT POP-3) - On the final account setup, enter the following information...
Username - Your company email address.
Password - The new password to your email address.
IMAP Server - mail.janssenford.com
Incoming Server Port - 143
Outgoing Server Port SMTP - 587
Security Type - None
IMAP Path Prefix - Leave blank - Click continue and the email client will check your settings and connect your account.
ROUNDCUBE ONLY
Alternative HostGator Mail Client IMAP Settings
Secure SSL/TLS Settings (Recommended)
- Open your email client software / app.
- Enter your full company email address and password.
- Select IMAP for your account type.
(DO NOT SELECT POP-3) - On the final account setup, enter the following information...
Username - Your company email address.
Password - The new password to your email address.
IMAP Server - gator4198.hostgator.com
Incoming Server Port - 993
Outgoing Server Port SMTP - 465
Security Type - SSL/TLS
IMAP Path Prefix - Leave blank - Click continue and the email client will check your settings and connect your account.